Low turnover starts with who you hire

Turnover kills momentum. To improve it, take your time in the hiring process. The right person for the job will be much likelier to stay in the job—and excel at it, too.

More from Aylwin Lewis

Curiosity is key in any C-suite role

How to listen to frontline employees

Results are paramount

Put a customer-first mindset at every level of your organization

Believe your customers

0:00